Blog

JASPER® Announces Calendar Winners for 2018

Thank you! Our customers come through each year for the annual Jasper Engines & Transmissions calendar, and this year was no exception! We had lots of great entries for the 2018 edition. Entries received this year were judged on adherence to the category, equipment appearance and the quality of the photograph or image.

Entrants whose work appears in the calendar receive a $100 gift certificate, which can be used to purchase JASPER remanufactured products or wearable items, 30 complimentary calendars and a special JASPER Gift Package.

Congratulations to all our Winners!

  1. Ron and Jill Pair - Dawsonville, Georgia - 1941 Cadillac Series 62 - Convertible
  2. David Rudolph - Rio Vista, California - 1950 GMC Pickup
  3. Terri Blackburn - Durham, North Carolina - 1967 Chevy Camaro (Custom)
  4. Chris Rhinehart - Frederick, Maryland - 1972 Chevy Nova SS
  5. Louis Clements - Ararat, Virginia - 1940 Ford Coupe
  6. David Graff - North Las Vegas, Nevada - 1969 Ford Mustang Mach I
  7. Bob & Greg Drennan - Sonora, California - 1963 Ford Galaxie 500 XL
  8. Chris & Sharon Whitlow - Coloma, Michigan - 1956 Ford Thunderbird
  9. Edward Gath - Springville, New York - 1962 International - Harvester Metro Van
  10. Herb & Marilyn Polson - St. Petersburg, Florida - 1967 Chevy Corvette Coupe
  11. William Shollenberger - Bethlehem, Pennsylvania - 1945 Dodge WC51
  12. Peachtree City Fire Department - Peachtree City, Georgia - 1949 Chevrolet Fire Engine
  13. Rob Byers - JR Brothers Ministries - Kyle, Texas - 1981 Jeep CJ7

Are There NEW Ideas in Your OLD Journals?


There was a great discovery in Oklahoma City when chalkboard drawings from 1917 were found at a high school. While remodeling Emerson High School, contractors found lessons nearly 100 years old underneath old chalkboards that were to be replaced with new whiteboards. The school principal said, “It was like a spiritual moment because people who had lived, played and worked in here – a part of them, is preserved”.

Have you unearthed some of your old writings lately? Go and find an old folder in the back of the file cabinet drawer. Search for the leather-bound journals you used years ago to write your plans or thoughts. What about that pile of yellow note pads stuffed in a drawer? Open the training binders you’ve boxed up for ‘safe keeping’ and look in the margins for your written thoughts or ideas. If you’ve saved these ‘important’ documents, what was the reason?

I recently pulled out a few old journals and read through them. I was amazed at how much my thinking hadn’t changed, but evolved. I also was impressed with how many ideas I implemented.

How rare is it to visit your writings or notes from years past? For some, never. I recommend you do it. With a view of your world today, your notes or writings may look or seem familiar; even as things have changed, the core message to yourself may be golden today. The tactic may have changed, but the strategy may be solid.

Don’t discount the ‘thoughts’ you had back then. If anything, your thoughts, and writings, may bring you valuable points to help you accomplish your goals today. Use your past thoughts and ideas to freshen your to-do list and get more meaningful work done.

Where are you today in position, success, and role? How can you connect or relate what was back in the day to your world now? Recycling, refreshing and reusing your old thoughts may save you time and bring joy and rewards in seeing the foundation you had, back in the day, come to life today.

You may also use these old notes or journals to see just how far you have come in your responsibilities and leadership role.

If you want a quality trip through memory lane to truly evaluate your personal and professional growth, get out your old meeting notes, journals or folders and get back to the future.

 

Carm Capriotto, AAP
Host, Remarkable Results Radio Podcast
The Aftermarkets Audio Book Library
remarkableresults.biz/academy

A related post: Getting Things Done
http://remarkableresults.biz/a021

Automotive Trivia 12/15/17

Friddle: In what year was BMW founded?
Check our blog next Friday for the answer and another Friddle.
12/01/17 Friddle:  
What was the last model year for the Pontiac Fiero?
12/01/17 Friddle Answer: 1988
12/01/17 Friddle Contest Winner: No Winner

 

Repeat Business Starts with a Great Customer Experience

Whether it’s time to write an ad for Facebook or creating an offer on Google and sending out a post card, marketing is an important part of your job in regards to driving traffic and awareness to your business.

If you promote, ‘Great Dependable Service’ and you aren’t at the top of your game, hold the marketing effort. Don’t promote your business; fix it first.

You don’t need transactions, you need customers for life. Your growth goal should be to find long-term relationship customers, not one-time customers. The customer won’t stick around if you don’t deliver ‘Great Dependable Service’, consistently.

Many service professionals say their biggest growth factor for new business is customer referrals. Ask yourself if your customer experience and service quality will get you a referral. If not, it is time to fix it.

Customers for life, come from the heart of your business culture; where the team knows the why of the business. They appreciate each other and have fun at work. A great culture and caring team will do what is right for the customer, always. A great customer experience starts internally, and never rule out proper training at all levels of the company.

However, you’ll need more than a great culture to win over customers, it is just a start. Well documented systems/processes, clean customer lobby, and rest rooms are essentials for winning the heart and perception of the customer.

Do you have customer service standards? Is the work completed the same day? Is an oil change only forty-five minutes? Are your safety inspections completed in 30 minutes? Do you have pick-up and delivery service? Rental cars or loaners? A good quality control program? A sure way to communicate with your customers such as email or text?

Whatever you market about your business you must meet those expectations and more. Never market what you cannot deliver, and always aspire to be just a little better than the shop down the road. Be like Disney. Looking the customer in the eye and smiling is a customer service foundation at Disney.

Start your list of improvements so you stand out as a great service company and then tell the world.

 

Carm Capriotto, AAP

Host, Remarkable Results Radio Podcast
remarkableresults.biz/tag

Listen to your aftermarket colleagues share great ideas on great service and culture. Go to the TAG Cloud click on ‘Customer Service’ and ‘Business Culture’.

 

 

Commodore Manufacturing – 100% Student-Led/Operated Business

The Perry County Chamber of Commerce held a ribbon cutting on December 19 for the first local student-led manufacturing facility, Commodore Manufacturing. Commodore Manufacturing is 100% student-led and operated; the business plan was created by students in the business pathway and the HIRE Manufacturing students are responsible for the customer interactions, quality, production, marketing, payroll, and safety components of the business. JASPER Vice President of Logistics, Luke Bawel, spoke to the crowd, which included school officials/administration, local and state elected officials, Perry County business leaders, as well as representatives from Waupaca Foundry and JASPER.

 

JASPER® and Waupaca Foundry has partnered with Perry Central to design an educational pathway for manufacturing careers, providing real hands on experience which is accredited by the state to provide high school and college credits. Commodore Manufacturing has adopted JASPER's lean principals, including a Management Board which tracks trainings and orders. Commodore Manufacturing is currently a supplier for Jasper Innovative Solutions and Bawel shared that he foresees the student-led business partnering with other JASPER divisions in the future.

 

JASPER® Acquires Greensboro Distributorship

Jasper Engines & Transmissions is proud to announce the acquisition of Jasper Engines & Transmissions of Greensboro, North Carolina.

Located at 4120 Beechwood Drive in Greensboro, this branch opened in 1986 as an independent distributorship, selling JASPER® quality remanufactured products to customers in North Carolina, and southern Virginia. 

“Our Greensboro customers can now take full advantage of several JASPER programs not afforded to them in the past,” said Zach Bawel, JASPER President.  “These include availability to Cooperative Advertising programs, our Preferred Installer programs, along with other Volume Discount programs and Corporate Tours that go with dealing directly with the factory.”

“In addition, the Greensboro branch Associates become owners of the company as part of JASPER’s Associate-Owned Employee Stock Ownership Plan (ESOP),” Bawel added.  “This territory will continue to get great customer support from our outside sales representatives, branch operations and delivery drivers.”

Jasper Engines & Transmissions currently has 45 branch offices and distribution centers in 28 states.

 

 

JETT Kicks Off Endowment Season for 2018

Jasper Endows Today & Tomorrow (JETT) held its annual kick-off meeting February 5th at the Jasper Engines & Transmissions Training Center.  Over 30 people were in attendance to hear a recap of 2017, and get an opportunity to hear from a guest speaker.  The night began with a review of the 8 grant recipients that received over $28,000 in 2017.  One of the recipients, Mentors For Youth, submitted a status report for the two matches that their grant had helped to initiate.  The membership also got to hear about the current JETT endowment total, $166,000, and what legacy that will leave on local communities.

 

The guest speaker was Jamie Levy, President and Chief Vision Officer of JD Levy & Associates.  Jamie is also a faculty member at Indiana University, where he teaches graduate and professional programs in not-for-profit management and development through the IU Center on Philanthropy, School of Public and Environmental Affairs, and the Fund Raising School.  His primary message a the meeting was 3-fold;

 

“Each organization must know its vision,” said JETT Facilitator, Mark Balsmeyer.  “Jamie’s example of the Rockefeller Rule explained that strategic planning (99%) doesn’t always align with the vision (1%).  Many organizations lose momentum this way.” 

 

“His second point of emphasis was, as a grant maker, not to be afraid to ask questions to non-profits,” said Balsmeyer. “They need to be asked ‘What does value look like’, and understand the difference between outputs and outcomes.”

 

“His last take away revolved around the 3 R’s (Relief, Rehabilitation, Restoration) and identifying what JETT’s footprint looks like from previous grant making,” he added.

 

The meeting concluded with a listing of opportunities for JETT members to get involved by use of time, and talent, in 2018.  It was also mentioned that JETT will host its 2nd Live/Silent Auction April 28th at The Schnitz Brewery & Pub.  “The inaugural 2016 event raised $13,000 that went towards supporting non-profit organizations,” said Balsmeyer.

 

JASPER Authentic Customer Sees 390 Big Block Dyno Test Session in Person

JASPER® customer, Tony Habermel of New Albany, Indiana, was able to watch his remanufactured Ford 390 Big Block on the dynamometer during a recent visit to Jasper Authentic Custom Drivetrains.

A numbers-matching build, including a dyno-run, was part of the package Tony purchased for his 1969 Ford Torino GT Sport Roof.

“My Aunt & Uncle bought the car brand new in February of ’69,” said Tony.  “The car sat for nearly 20 years in my Aunt’s garage, on carpet and under a cover.”

“I bought the car from my Aunt, and moved it to my garage, where it sat because there wasn’t time for me  to do anything with it.”

“I had the whole body redone after a tree fell on my garage,” Tony added.  “The engine wasn’t running right, so I had the engine brought to JASPER.”

During Tony’s visit to JASPER, he toured the facility along with Dawn Byrne of Byrne’s Garage of New Albany.  They were both invited into the dyno room to watch Tony’s engine go through its paces.

“The experience with JASPER has been phenomenal,” Tony said.  “They are some of the nicest people I have ever dealt with.  They have been very helpful and knowledgeable.”

“It’s moments like these, that make my job an absolute pleasure,” said Darren Ragsdale, Jasper Authentic Custom Drivetrains & Performance Division Manager.  “It’s an honor to work with our customers, especially when they are passionate about their restoration projects.”

JASPER® Offers Remanufactured Chrysler 3.6L Pentastar Engine

Jasper Engines & Transmissions is pleased to announce the addition of the Chrysler 3.6L Pentastar to its remanufactured gas engine line.

This engine is available for the following 2011-2016 applications:

Dodge                                              Chrysler                                            RAM

Caravan                                            Town & Country                             1500

Journey                                             300                                                  ProMaster

Challenger

Charger                                            Jeep

Avenger                                            Wrangler

               Grand Cherokee

“JASPER replaces the OE cast aluminum pistons with an upgraded aluminum piston  of our own design,” says Brad Boeglin, JASPER New Product Development Group Leader.  “The JASPER-engineered pistons have a smooth, fully machined, anodized crown, which provides a thermal barrier to reduce carbon buildup.”

“Our piston design includes 12 additional oil return holes for increased drainback, along with changing the oil rings from a three-piece to a two-piece “Diesel”style ring ,” said Boeglin.  “This reduces oil consumption and prevents the oil rings from sticking.”

“In addition, the JASPER-engineered piston has an additional oil accumulator groove that decreases the pressure between the first and second ring,” added Boeglin.  “This prevents the upper compression ring from unsealing at higher RPMs.”

“Finally, a graphite coating, and 28% more thrust bearing area, prevents dry startup and piston scuffing,” he added.

The JASPER remanufactured Chrysler 3.6L Pentastar is covered by a 3-Year/100,000-Mile nationwide, transferrable, parts and labor warranty.  Full warranty disclosure is available upon request.

For more information on the complete line of JASPER remanufactured gas engines, log onto jasperengines.com or call 1.800.827.7455.

 

JASPER® Earns ESOP Company of the Year Honors for 2018

 

Jasper Engines & Transmissions has been named ESOP Company of the Year for 2018 by The ESOP Association, Indiana Chapter.  The announcement was made February 27th at an Association conference in Carmel, Indiana.

 

“We are truly honored to receive this award,” said Doug Bawel, JASPER Chairman/CEO.  “We have 2,900 Associate-Owners who are very proud of their 75-year company, and this recognition is all about them.”

 

The ESOP Association is the largest employer-sponsored advocacy and education association in the United States.  The Association focuses on employee stock ownership plans (ESOP). Founded in 1978, the Association seeks to enhance federal laws governing ESOPs, provide members with expert information, and fund research via the Employee Ownership Foundation.

 

The ESOP Association is a national non-profit organization with 18 local Chapters, including Indiana.  Its members include ESOP companies, companies considering an ESOP, and service providers that assist in setting up and maintaining ESOPs.

 

JASPER has seen immense growth since the inception of the ESOP in 2009. In 2010 the company had grown to approximately $280 million in revenue, and approximately 1,800 Associates nationwide.  In the last six years, JASPER conducted strategic acquisitions within the automotive industry that  allowed the company to grow and prosper.  JASPER also expanded its remanufacturing facilities in Jasper and Leavenworth, Indiana, as well as Willow Springs, Missouri. 

 

Today, JASPER has 2,900 full-time Associate-Owners, with revenue in excess of $608 million.  The company’s ESOP stock has grown in six years from $2.30/share to over $220/share at the end of 2016. 

 

“We will be announcing our current share price in April, and we are excited about our 2017 growth and success, which we feel will reflect in our stock price,” said Bawel.

JASPER's ESOP Committee Pictured Left to Right: Thom Ireland, Kate Schwenk, Audra Dilger, Josseline Carr, and John Wiggins.